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Frequently Asked Questions

General questions

  • Will it work on multi-storefront or headless stores?

    PRIKID.APP does not natively support multi-storefront or headless storefronts. In a multi-storefront account, the standard installation normally works only on the main storefront.

    An advanced manual integration may be possible. Before adding the following example to a live store, contact PRIKID.APP support to confirm the current script URL and requirements for your storefront:

    <script async src="https://dmt83xaifx31y.cloudfront.net/public/js/prikidsizecharts.js?v=50#store=STORE_HASH" crossorigin="anonymous"></script>

    Replace STORE_HASH with the relevant BigCommerce store hash.

    For a headless storefront, the integration must be able to identify the current BigCommerce product ID. One possible implementation is a hidden input on the product page:

    <input type="hidden" name="product_id" value="86">

    Headless and multi-storefront implementations require developer testing. See Display Size Charts with Custom JavaScript for the supported content-ready event.

  • Is the Prikid Size Charts App for BigCommerce free?

    Yes. The Free plan lets you create as many content items as you need and keep up to two of them active and published at the same time. A content item can be assigned to multiple matching products.

    If you need more than two published size charts, popups or product tabs, upgrade to the Basic plan for unlimited published content and all app features.

    Compare the Free and Basic plans.

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