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Frequently Asked Questions

General questions

  • Will it work on multi-storefront or headless stores?

    The app doesn't support multi-storefront and headless stores natively.
    So, for MSF stores, it will work only for the main store. 

    Perhaps you can make it work by adding this script into the <head></head> section:

    <script async src="https://dmt83xaifx31y.cloudfront.net/public/js/prikidsizecharts.js?v=50#store=STORE_HASH" crossorigin="anonymous"></script>

    Replace STORE_HASH by yours store hash.

    Please note, that for headless stores it will work only if it will be able to find product ID on the product page.
    The easiest way is to put the hidden input field with the product ID somewhere on the page:

    <input type="hidden" name="product_id" value="86">



  • Is the Prikid Size Charts App for BigCommerce free?

    You can use the app for free if you need no more than 2 (two) pop-ups.

    Each pop-up can be linked with multiple products.

    If you need more than 2 pop-ups, you can upgrade to a paid subscription that does not limit the number of pop-ups.

    See prices for subscription plans